Frequently Asked Questions
Emergency Plumbing Services
We aim to arrive within 30 minutes for emergency calls, depending on your location and current service usually with in an hour
Yes, we service both homes and businesses across Long Island for emergency plumbing needs.
Common emergencies include burst pipes, major leaks, sewer backups, and water heater and boiler failures.
we provide upfront estimates so there are no surprises.
We cover Nassau County, Bordering areas of both Suffolk County, and Queens, offering 24/7 emergency service across these regions.
Yes, and we recommend doing so if you’re experiencing major leaks. Locate the main shut-off valve and turn it off until we arrive.
Yes, we are licensed to handle emergency gas repairs. For severe leaks, contact emergency services first for safety.
Yes, insulating pipes and keeping a low water flow in extreme cold can prevent freezing. We also offer pipe thawing services.
Turn off the main water supply and call us immediately. We’ll be there quickly to address the issue and prevent water damage.
General Plumbing Services
We handle everything from faucet and fixture repairs to pipe replacement, water heaters, sump pumps and sewer ejector pumps
Yes, we install all types of plumbing fixtures garbage disposals toilets water filters sinks bathtubs faucets shower bodies etc
If repairs are frequent or the system is aging, it may be more cost-effective to replace it. We can provide an assessment.
Yes, regular maintenance can prevent major issues.
Unusual increases in water bills or damp spots on walls can indicate hidden leaks. We offer in-line camera inspections to locate leaks.
We have smoke tests and video cameras that can identify the area what is causing the odor
Yes, we repair and replace all types of water heaters, including tankless models.
With proper maintenance, most water heaters last 8-12 years. We can assess if it’s time for a replacement.
A water heater heats water for showers, sinks, and appliances, while a boiler heats water to warm your home.
Yes, we service all types of boilers, including gas and oil and Wall Hung Boilers Regular maintenance keeps them running efficiently.
Yes, we install tankless water heaters, which offer energy efficiency and continuous hot water.
Flushing once a year is recommended to remove sediment and prolong the heater’s lifespan. On wall hung units it is required by manufacturers to service unit at least once a year to maintain warranty
The size depends on household demand. We can assess your needs and recommend the right unit.
Yes, we offer financing options to make necessary replacements affordable.
Yes, as long as it’s installed with proper ventilation. We’ll ensure safety and efficiency with every installation.
Sewer and Drain Services
We provide drain unclogging, sewer line repair, and high-velocity water jetting for stubborn blockages.
Annual drain cleaning prevents buildup and blockages, keeping your plumbing system clear.
Chemical drain cleaners can damage pipes. It’s best to rely on professional cleaning for stubborn clogs.
Common causes include tree roots, pipe blockages, and damaged sewer lines. We can inspect and address the issue.
We use traditional methods along with trenchless technology in special situations for minimal disruption
Yes, we use camera inspections to identify and locate blockages or leaks inside pipes.
Avoid flushing non-degradable items and schedule regular drain cleanings to reduce risks.
Yes, we use specialized equipment to remove roots and restore proper drainage.
High-velocity water jetting uses pressurized water to clear stubborn clogs, ideal for removing debris and buildup.
Yes, our team is equipped for emergency sewer repairs across Long Island 24/7.
Heating and HVAC Services
Yes, we provide installation, repair, and maintenance for all heating systems, including boilers and radiators.
Annual service before winter keeps your system efficient and helps prevent breakdowns.
We service any gas and oil fired boilers, baseboard heating, radiators, steam systems and more.
Yes, we install radiant heating, which provides efficient, comfortable warmth for your home.
Yes, we install and repair central air conditioning systems for Long Island homes.
Inefficient systems, poor insulation, or outdated equipment can increase heating costs. We can assess and recommend solutions.
Strange noises, uneven heating, and rising bills indicate it’s time for a professional inspection.
Yes, we offer financing to help make your home comfortable year-round.
Upgrading to a newer system, regular maintenance, and proper insulation can improve efficiency.
Yes, all our technicians are fully licensed, insured, and factory-trained to handle your HVAC needs.